Privacy Policy

1. Information We Collect

In the course of providing coworking, workspace, and business community services, we collect both personal information and non-personal diagnostic data. The scope of information depends on your interactions with the Site.

a) Website Visitors & Tour Inquiries

• Identity Data: Full name, email address, phone number, and company or organization name when you submit a tour booking, space inquiry, or contact form.
• Inquiry & Booking Data: Workspace type preferences, preferred booking dates, team headcount, service tier interest, and related correspondence needed to process your reservation or quote request.
• Application Data: For visitors using the Apply page — position of interest, CV/resume, employment background, professional references, and application timestamp.

b) Member Inquiries & Quote Requestors

• Business Contact Data: Corporate name, business address, work email address, and direct corporate phone line.
• Operational Specifications: Department size needs, required workspace headcount, service terms, billing preferences, and currency selection.

c) Automated & Diagnostic Data

• Technical Log Data: Internet Protocol (IP) address, browser client user-agent string, operating system version, and system language preferences.
• Clickstream Analytics: Referral traffic sources, specific pages visited on our Site, duration of visits, scroll depths, and interaction paths.
• Location Geolocation Data: Country-level geo-routing parameters deduced via IP headers or analytics tools.

2. Legal Basis & How We Use Your Information

We process your data based on your explicit consent, contractual necessity, or legitimate interest, specifically for the following purposes:

• Tour & Booking Processing: Reviewing and evaluating workspace inquiries, matching clients with appropriate space options, and scheduling tours and site visits.
• Mailing List & Communications: Sending newsletters, event invitations, and member updates — with your consent and with an easy opt-out option at all times.
• Community & Member Engagement: Connecting members and inquirers with relevant programs, community events, and affiliated brands within the Kings Group of Companies.
• Application Processing: Reviewing job and membership applications submitted through our Apply page for matching with suitable openings or opportunities.
• Site Optimization: Monitoring site traffic and diagnosing server workloads to protect the integrity of the Site.
• Compliance & Regulatory Reporting: Meeting legal obligations mandated by the National Privacy Commission (NPC) and other applicable Philippine regulatory bodies.

3. Information Sharing & Third-Party Disclosures

The Kings City Club strictly enforces a zero-sale policy on personal data. We do not sell or lease personal details. However, we may share relevant personal data under secure protocols with:

• Service Providers: Trusted third-party partners (e.g., email dispatch platforms, cloud hosting servers, and analytical systems) who act strictly as Data Processors under legally binding Data Processing Agreements.
• Kings Group of Companies: Our affiliated brands — The Social Manila, Kings Manpower, The Social Manila Bakehouse, and Home Culinary School — only where necessary for coordinated service delivery and with your knowledge.
• Legal & Regulatory Authorities: Providing data in response to official legal warrants, court subpoenas, regulatory audits, or where disclosure is mandated by law to prevent fraud or coordinate safety operations.

We do not transfer your personal data outside the Philippines without appropriate safeguards as required by the NPC.

4. Data Retention & Secure Disposal

We establish clear retention criteria to minimize data footprints:

• Booking & Inquiry Records: Active booking and inquiry data is securely archived for up to five (5) years. After this duration, records are automatically queued for deletion unless consent is renewed.
• Mailing List Subscriptions: Maintained until you unsubscribe or formally request deletion of your data.
• Security & Diagnostic Logs: Basic diagnostic server logs are purged after ninety (90) days.
• Data Destruction Protocols: Digital files, including uploaded CVs and documents, are overwritten and permanently erased using secure file-deletion methods. Physical documentation, if any, is destroyed via cross-cut document shredders.

5. Technical & Organizational Security Measures

We apply robust administrative, physical, and technical safeguards to keep your personal data secure:

• Data in Transit: The website forces secure connections using HTTPS with TLS encryption protocols.
• Form & Submission Security: All form submissions (booking requests, applications, mailing list sign-ups) are processed over secure encrypted connections.
• Access Control: Administrative user roles use the principle of least privilege, requiring secure credentials to view member and inquiry data.
• Data Minimization: We collect only what is strictly necessary for the stated purposes and avoid storing excess or redundant personal information.

6. Your Rights Under Philippine Data Privacy Law

As a data subject, you hold comprehensive rights under the Data Privacy Act of 2012, which we respect and facilitate:

• Right to be Informed: Knowing whether your data is being processed, collected, or shared.
• Right to Access: Requesting a copy of the personal information we hold about you.
• Right to Object: Objecting to the processing of your data, including processing for marketing or profiling.
• Right to Rectification: Requiring us to correct inaccurate or outdated records.
• Right to Erasure (Blocking): Ordering the removal or destruction of your personal data from our systems under lawful grounds.
• Right to Damages: Seeking compensation for damages sustained due to inaccurate, incomplete, or unauthorized use of personal data.
• Right to Data Portability: Obtaining your data in a structured, portable electronic format.

7. Cookie & Tracking Technologies

Our website utilizes session and persistent cookies to remember user preferences, manage session states, and assess traffic patterns through analytics tools. You may configure your browser to block or refuse cookies; however, some sections of the Site may not load correctly as a result.

8. Children's Privacy

The coworking and business services offered on this Site are strictly directed to individuals aged 18 and older. We do not knowingly compile or store data from minors. If you believe a minor has submitted personal information, please contact us and we will delete the data immediately.

9. Policy Amendments

We reserve the right to revise this Privacy Policy to reflect changing regulatory requirements or platform upgrades. Material modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed.

10. Data Protection Officer (DPO) Contact Details

For inquiries, exercise of data subject rights, or privacy-related complaints, please reach out to our Data Protection Officer:

• Email: kingscity@kingsgroup.com.ph
• Landline: +63 (2) 8776-6712
• Office Address: 100 Doña Soledad Ave, Better Living Subdivision, Parañaque City 1711, Metro Manila, Philippines